Helping you meet life's challenges

Appointments and Referrals


Simply call 33710299 to arrange an appointment. 

Hours: Monday to Tuesday 9.00am - 8.00pm and Wednesday - Friday 9.00am- 6:00PM. 

Saturday 8.00am - 2.00pm.

Appointments are usually for one hour but initial appointments may be longer.


Do you need a referral?

You do not need a referral to see us. However, you will not be able to claim a rebate through Medicare without the correct referral. 

You or your child may be eligible for a referral from your GP or Specialist doctor through Medicare. Please bring the referral or mental health care plan to the first appointment.

Private Health Cover

You do not need a referral to receive a rebate from your private health fund.

Cancelling Appointments.

If for some reason you need to cancel or postpone your appointment, 24 business hours notice is preferred or a cancellation fee may be charged.



Fees vary depending on the practitioner you consult and the service provided. All of our staff will provide you with all information about fees and rebates when discussing appointments. 



To receive a rebate through Medicare you will need a referral from your General Practitioner or a Specialist Paediatrician or Psychiatrist.

Please note: Rebates through private health funds are not currently available for accredited Mental Health Social Work services although some funds do provide rebates for counselling without specifying the discipline of the service provider. If in doubt contact your health fund.